What can you say
Can you advertise a success rate in addiction treatment?
A percentage is a factual claim, and both the FTC and North Carolina now expect the receipts.
Only with evidence you already hold. Any recovery, sobriety, or success percentage is an objective claim, so the FTC expects you to substantiate it before it runs. North Carolina goes further: its SAFE Act makes a knowingly false success-rate claim its own violation. Cite the study behind the number or drop the number.
A success rate is not an opinion but a quantified assertion, which triggers the FTC's substantiation doctrine. Under Sections 5 and 12 of the FTC Act, an advertiser must possess adequate support for an objective claim at the moment it runs, and for a health outcome the Health Products Compliance Guidance sets that bar at competent and reliable scientific evidence, generally controlled study data assessed by qualified experts, not an internal alumni survey or one cohort's self-report. So the figure has to be defined: what counts as success, over what follow-up window, measured how, and on which patients. An undefined percentage reads as deceptive because the visitor supplies the most flattering meaning, and fine print does not rescue it. If you cannot describe the study behind the rate, remove the rate and describe the program instead.
Before disseminating an objective claim, an advertiser must have adequate substantiation; for a health-related benefit, that generally requires competent and reliable scientific evidence.
North Carolina is the state to watch on this exact claim. Its Stop Addiction Fraud Ethics Act, in force since January 1, 2024, added a truth-in-marketing statute that names success-rate claims by their subject: under G.S. 90-113.151 it is unlawful for a treatment provider, facility, or recovery residence to knowingly make a false statement about the rate of recovery or success, and the same section requires disclosure of the average length of stay over the preceding 12-month period. Two features make this stricter than the general federal standard: it is a marketing rule specific to addiction services, so a regulator need not assemble a deception theory from scratch, and the disclosure requirement means silence about length of stay can itself be the problem, not only a false percentage. The tiers below map what the section prohibits, requires, and reaches.
It is unlawful to knowingly make a false statement about the rate of recovery or success in providing services.
- False recovery or success rateKnowingly stating a false rate of recovery or success is named as its own unlawful act, not just general deception. G.S. 90-113.151(c).
- Average length of stayProviders must disclose the average length of stay over the prior 12 months for the levels of care they advertise. G.S. 90-113.151(a).
- Facilities, residences, and call linesThe duty runs to treatment providers, facilities, and recovery residences, and across websites, ads, and referral lines alike.
Most states reach a false rate through general consumer-protection and licensing-board law, a broader deception theory that catches the same conduct without naming it. North Carolina is the outlier that spells the claim out in an addiction-specific statute, and Florida polices deceptive marketing of substance abuse services through its own prohibited-practices provision. The trend runs toward more specific rules, so treat North Carolina as a preview, not a local quirk. Whichever state you ship into, an unsubstantiated number is exposed on two fronts at once.
| State | How it differs | Citation |
|---|---|---|
| North Carolina | SAFE Act names a false recovery or success-rate claim as an unlawful marketing act and requires length-of-stay disclosure. | N.C. Gen. Stat. 90-113.151 |
| Florida | Deceptive marketing of substance abuse services is a stand-alone prohibited practice with criminal exposure. | Fla. Stat. 397.55; FDUTPA, Fla. Stat. 501.204 |
| Most states | No addiction-specific statute; a false or unsubstantiated rate is reached by the FTC standard and the state's consumer-protection law. | FTC Act; state UDAP statutes |
A rate survives scrutiny when it is specific, sourced, and current: name the outcome measured, the follow-up window, the population, and the dataset or study, then keep the phrasing inside what that source actually shows. A testimonial or a staff estimate is not competent and reliable evidence for a rate, so the honest options are to commission real measurement or to market on program features, the modalities, the credentials, the setting, which usually persuade just as well without inviting a substantiation demand you cannot meet. When unsure whether a phrase counts as an outcome claim, our page on clinically proven and similar claims walks the same substantiation line.
The scanner cannot audit your outcomes data, it reads the copy for a rate that asserts more than a line of text can carry.
We have a 95 percent success rate for lasting sobriety.
A specific outcome statistic with no substantiation attached. The scanner cannot see proof, so a bare rate is flagged for backup.
Outcomes vary by person; ask us how we measure and report our results.
Invites the substantiation conversation instead of asserting an unproven number.
Sources
Pre-Trip is a rigorous screen, not legal advice. Counsel decides; we help you arrive prepared.